Welcome to Toyota of Irving

Very courteous and efficient. Friendly service rep. I am always treated with respect. We never have to wait very long.

I had an outstanding experience at Toyota of Irving. I visited several Toyota dealerships and other brand dealers, but my sales representative, Venessa, in Toyota of Irving truly stood out in making the entire process seamless and enjoyable. She was incredibly helpful from the start, even before we met in person, handling everything over the phone. I never felt pressured or pushed into a decision. Instead, she took the time to understand my needs and efficiently suggested the best options without wasting any time. I really appreciated the straightforward approach, especially during the pricing discussion—no nonsense or drama. They genuinely respect and value the customer’s time and needs. Even during the financing process, it was quick—only about 30 to 40 minutes. I felt like they genuinely cared about me as a customer, not just making a deal. Venessa was thoughtful and offered me lemonade, and after an hour of test driving and decision-making, she brought me coffee to ensure I was comfortable. I really appreciate how the sales team at Toyota of Irving cares for their customers. After purchasing the vehicle, Venessa went above and beyond by helping me connect my devices to the car and showing me all the features, from the remote start to the touch-open doors. She even took the time to walk me through everything again to ensure I was fully comfortable with my new car. At the end, she took a picture of me with my brand-new Camry Hybrid SE, complete with a big bow on top, which was such a thoughtful touch. I must also mention that Venessa really gave me the best deal, which made me even more in love with the service at Toyota of Irving. I’ve had a tough time with another Toyota dealership, where they were pushy and persistent, always trying to make me say yes even when I asked for time. They made me wait for 7 hours, and things were still not finalized. Based on my experience, I can confidently say that Toyota of Irving provides the best customer service. They truly care about their customers, and I couldn’t be happier with my experience. Also, the waiting room is fantastic, with a variety of shops to explore while you wait—definitely a great way to pass the time! Lastly , I hope my future experiences remain just as positive.

Excellent service. Always great and timely service. Trusted service. Welcoming staff with excellent knowledge and experience

I always go to Toyota of Irving Texas. In my opinion this is by far the best dealership in the DFW area and beyond. Trust me I can say this with confidence. The service Dept. should be acknowledged for their very hard and dedicated employees and Managers. Mr. Jonathan T. is always willing to help and gives helpful advice on your transportation needs. Thank you, Jonathan (service Dept. manager) I hope your Upper Management gets this survey...

Good deal on tires for our 2015 Lexus’s gs350. With alignment too. Thank you.

I have gone to your service dept because of Jeff M. He goes above and beyond and is just a very sincere person that provides outstanding service!!!

The service was great and people very nice. Thank you. I just missed the cookies!

Dear Toyota of Irving, I have to say when I come to see you, Especially when I bought my new Rav 4, Always a wonderful experience. Your Dealership is amazing 🌠 Sincerely, Virginia W.

I received a very good service and people are very friendly. I'll refer my friends

Jeffrey was very accommodating and helped me figure out what was priority in repairs. Helped me find the best discounts.

A+ Completed work at promised. Johnathan was great to work with. The alignment was done while I waited.

They kept me in loop of status of my car, I knew upfront my cost.

From service agent to sales agent everyone was kind and courteous. A pleasant experience! Thanks!

Jonathan was great, attentive and communicative. I will be back again. The dealership is nice inside and out

have been using toyota of irving for over 10 years and keep using them as they never seemed to be tricking me or scamming me for unneeded services or repairs. And for me , more important almost, is they don’t keep pestering me once I decide what I think I want done. Options -> Discussion-> Decision-> Good Work they stand behind. Much better than the normal car dealership service experience I have experienced in the past

I always go to Toyota of Irving, because J trust their service. Also, they have a courtesy car to take me home while my car’s being taken care of!

Cecy and the staff were great at getting my truck running again, so I could travel, as planned on a holiday weekend! They went above and beyond to get my truck ready much sooner than expected.

Great service. Definitely went to the right collision repairs company. Consultant, Alec, provided outstanding service and kept me informed several times weekly on the status of the repairs. Car looks great, as good as new. Do not hesistate to choose this company for your collision repairs. You wouldn’t regret.

Friendly and informative staff. The Service Advisors always give great insights, especially what is critical or services that can wait. I trust their advice and suggestions.

The staff really care for the people. Service time is within time I anticipatedvat each vidit.

Always felt at home , very professional and efficient, on time and MR Santhosh always took very good care .and me and my family always are well taken care off

Toyota of Irving has always been so good to work with! I have always been pleased with their service.

Service was exceptional and detailed. Advisor, Santhosh, was very courteous and tentative. Highly recommended business

I recommend this dealer all services is very courteous and helpful. Thank you Edwin for your service . Service was quick, safety .

Always courteous and helpful. I love that it is a family-owned business. Great service and Great People