Welcome to Toyota of Irving

I always go to Toyota of Irving, because J trust their service. Also, they have a courtesy car to take me home while my car’s being taken care of!

Cecy and the staff were great at getting my truck running again, so I could travel, as planned on a holiday weekend! They went above and beyond to get my truck ready much sooner than expected.

Great service. Definitely went to the right collision repairs company. Consultant, Alec, provided outstanding service and kept me informed several times weekly on the status of the repairs. Car looks great, as good as new. Do not hesistate to choose this company for your collision repairs. You wouldn’t regret.

Friendly and informative staff. The Service Advisors always give great insights, especially what is critical or services that can wait. I trust their advice and suggestions.

The staff really care for the people. Service time is within time I anticipatedvat each vidit.

Always felt at home , very professional and efficient, on time and MR Santhosh always took very good care .and me and my family always are well taken care off

Toyota of Irving has always been so good to work with! I have always been pleased with their service.

Service was exceptional and detailed. Advisor, Santhosh, was very courteous and tentative. Highly recommended business

I recommend this dealer all services is very courteous and helpful. Thank you Edwin for your service . Service was quick, safety .

Always courteous and helpful. I love that it is a family-owned business. Great service and Great People

Quick easy and Service Rep on top of my account He is my go to for any issue

Excellent service. Mike Gasca, courteous and helpful. Service was quick, safety recall handled quickly. Recommend this dealer.

Check in was great and my service man Mike Gaska is the greatest!!!- timeless. Thank And would recommend Toyota to my friends and family

Great people. Wonderful costumer service. Exceptional communication. 10 out of 10. Worth the wait and the heat!

One of the best dealerships I have purchased at, they were very flexible about meeting your needs. Will definitely recommend.

I bought my Camry at Toyota of Irving and have had 98 percent of my service done there. I have been very satisfied with the service. The waiting area is outstanding.

I had a very good experience purchasing a pre-owned Nissan Rogue there, they gave me a good APR and Vanessa S. did her best.

Vanessa did a great job communicating and setting up my purchase of a 2024 highlander on 12/12/23. From arrival to departure on the date of purchase things went smoothly, as promised and as advertised. Highly recommend doing business with her and Toyota of Irving.

Vanessa S really made my experience one worth while. She went above and beyond to find the perfect truck for me. I recommend this dealership especially this sales rep she is amazing.

Was treated with respect, and negotiated a fair price on a new Toyota Corolla. Put down a deposit, and have to wait about a month for delivery. Asked for home delivery - affirmative! Sales folks were friendly and helpful (Lilly & Johnathon).

The Best Dealership and Service! They work with you to fulfill your needs as best as possible! I will not go to any other dealership!

Just got a new TRD Pro 4Runner, Brian Smith was awesome in making it happen. I would definitely come back here for my next Toyota

I wish every business had the customer service that Toyota of Irving does. From Ashley who took all my information about my recall and made the appointment to Robert who handled my car when I arrived at the dealership. All super polite and they made you feel appreciated and they took pride in the job they did. And lets not forget about Nelson who drove me back to my apartment and picked me up when my car was finished. All top notch employees and Toyota is lucky to have them!!

The AC in my 2016 4Runner stopped blowing last Friday 9/6. The light had recently come on telling me it was time for my regular maintenance and I had made an appt for 9/21. When I got in my car to come home from work and the AC was not blowing I called Toyota of Irving to see if I could come in on Saturday 9/7 to get this problem fixed immediately. The person on the phone told me that was no problem to bring in in Saturday Morning and they could diagnose the problem. When I arrived on Saturday Morning I was greeted by Shawn Williams who took my car in to get the problem diagnosed.. I told him I'd be waiting in the waiting room during the repair. He quickly contacted me to let me know that they had determined the issue was the Blower motor. He also let me know that I should consider replacement of my break pads, which I knew was coming due also. I approved both repairs and asked how long the repair would take. He went to find out and then returned to tell me that the blower motor was not in stock and I'd have to come back later to get that fixed. This was frustrating but I understood, they continued to do the break work and I continued to wait. A little bit later Shawn came over to the waiting area to find me and told me he had located a blower motor at another Toyota shop in Dallas and If I wanted them to he could send someone to get it and have it repaired that day for me! Yes this meant I would have to wait there a bit longer but that was fine with me. I really feel that Shawn Williams did an amazing job and went above and beyond to make sure I was satisfied. I have had my 4Runner for 4 years now and have had all of my service done at Toyota of Irving. And it is because of service like this that will keep me coming back. I love that they have the waiting room for the service department in the showroom floor. Most other dealers I have been to have a separating waiting area for service customers. They do not want them talking to potential new customers. Toyota of Irving does not do this and I am happy to tell potential customers that they have an amazing service department and if they purchase a Toyota from them they will be happy for years to come. Thank you Shawn for doing a great job! Please never loose that customer service attitude!

They worked with us together towards a comfortable zone both for us buyers and them seller!! Great service!! would definitely recommend to family and friends!!